Traditional outsourcing is out. For the competitive advantage businesses need to stay ahead, recruiting high value, data-driven partners to their team is key. In reimagining the industry, Jamaica has created the perfect ecosystem for growth, attracting some of the biggest names in business.
BPOs per Parish:
St. James (35)
Kingston & St. Andrew (22)
St. Catherine (3)
St. Ann (2)
Manchester (1)
Clarendon (1)
Hanover (1)
ADS Global Limited
Advanced Call Centre Technologies
AMGL Account Outsourcing Group Jamaica Ltd t/a RTR International
Avantmark Technologies Limited
Centerfield Jamaica (formerly Elephant Group)
Contax360 BPO Solutions (formerly Global Gateway Solutions)
Conversion International Limited
Fargo Electronics Jamaica Limited
Global Outsourcing Solutions
Horizon Telesource Jamaica Ltd.
National Credit Adjusters (NCA)
Numerator (formerly Market Track Limited)
Outsourcing Management International (Teleperformance/formerly Alliance One)
Radius Global Solutions II, Inc. Jamaica Limited
Strobe (Etech) Communications Limited
Teleperformance/Outsourcing Management
Unique Vacations
United Call Solutions (Jamaica) Limited /Continuum Global Solutions
ADS Global Limited
Advanced Call Centre Technologies
AMGL Account Outsourcing Group Jamaica Ltd t/a RTR International
Avantmark Technologies Limited
Centerfield Jamaica (formerly Elephant Group)
CIMPRESS (formerly Vistaprint)
CNX Services Jamaica Limited (Concentrix Jamaica)
Contax360 BPO Solutions (formerly Global Gateway Solutions)
Conversion International Limited
Fargo Electronics Jamaica Limited
Global Outsourcing Solutions
Horizon Telesource Jamaica Ltd.
National Credit Adjusters (NCA)
Nearshore Inbound Call Experts Limited
NICE Global LLC (Nearshore Inbound Call Experts)
Numerator (formerly Market Track Limited)
Outsourcing Management International (Teleperformance/formerly Alliance One)
Radius Global Solutions II, Inc. Jamaica Limited
Strobe (Etech) Communications Limited
Teleperformance/Outsourcing Management
Unique Vacations
United Call Solutions (Jamaica) Limited /Continuum Global Solutions
Accent Marketing Lid. (Startek)
Advantage Communication Jamaica Limited (AN)
Betaine (Jamaica) Limited - Hindujah Global Solutions (HGS) HealthCare
CEAC Outsourcing Company Limited
Galaxi Global Services United
T/A Panorama BPO
Global Digital Services: A game-changer Winners know that finding the right partner is more than just finding the lowest cost (however, it doesn’t hurt that Jamaica’s digital services salaries in Jamaica are, on average, 40-60% lower than in North America). It is about being confident that your newly resourced team will deliver on the complex, integral components of the business that will allow for the maximum generation of profit. When businesses Upsource Jamaica they receive all-stars in:
● Complex customer service
● Finance and accounting
● HR Administration
● Sales & Marketing
● Software development
● Project management
● Data analytics and other business research
Get your copy of the Global Digital Services Playbook to learn more.
Jamaica’s Special Economic Zones (SEZs) create an ecosystem that fosters exponential growth in key global services sub-sectors such as knowledge process optimization (KPO) and IT-enabled services as well as business process optimization (BPO) services. Positioning your team to win is easier when you have the competitive advantage of Jamaica’s SEZs. Some benefits include:
● Capital allowance
● Rental income tax relief
● 30% employment tax credit
● 50% stamp duty reduction
● Transfer tax relief and more!
Get your copy of the Special Economic Zones Playbook to learn more.
As Jamaica continues to reimagine outsourcing with technology parks that give businesses turnkey access to an upskilled workforce and technology resources, select Fortune 500s have recognized that Jamaica’s business ecosystem is the edge they need for global competitiveness, scalability, agility and reliability. Are you ready to Upsource Jamaica?
● Capital allowance
● Rental income tax relief
● 30% employment tax credit
● 50% stamp duty reduction
● Transfer tax relief and more!
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