READY TO UPSOURCE TO WIN?
SPEAK TO A JAMPRO CONSULTANT TODAY
Ask any team leader what workplace issues they believe they will face in 2024, and you will likely hear concerns about productivity, talent shortages, or…
BPOs per Parish:
St. James (35)
Kingston & St. Andrew (22)
St. Catherine (3)
St. Ann (2)
Manchester (1)
Clarendon (1)
Hanover (1)
ADS Global Limited
Advanced Call Centre Technologies
AMGL Account Outsourcing Group Jamaica Ltd t/a RTR International
Avantmark Technologies Limited
Centerfield Jamaica (formerly Elephant Group)
Contax360 BPO Solutions (formerly Global Gateway Solutions)
Conversion International Limited
Fargo Electronics Jamaica Limited
Global Outsourcing Solutions
Horizon Telesource Jamaica Ltd.
National Credit Adjusters (NCA)
Numerator (formerly Market Track Limited)
Outsourcing Management International (Teleperformance/formerly Alliance One)
Radius Global Solutions II, Inc. Jamaica Limited
Strobe (Etech) Communications Limited
Teleperformance/Outsourcing Management
Unique Vacations
United Call Solutions (Jamaica) Limited /Continuum Global Solutions
ADS Global Limited
Advanced Call Centre Technologies
AMGL Account Outsourcing Group Jamaica Ltd t/a RTR International
Avantmark Technologies Limited
Centerfield Jamaica (formerly Elephant Group)
CIMPRESS (formerly Vistaprint)
CNX Services Jamaica Limited (Concentrix Jamaica)
Contax360 BPO Solutions (formerly Global Gateway Solutions)
Conversion International Limited
Fargo Electronics Jamaica Limited
Global Outsourcing Solutions
Horizon Telesource Jamaica Ltd.
National Credit Adjusters (NCA)
Nearshore Inbound Call Experts Limited
NICE Global LLC (Nearshore Inbound Call Experts)
Numerator (formerly Market Track Limited)
Outsourcing Management International (Teleperformance/formerly Alliance One)
Radius Global Solutions II, Inc. Jamaica Limited
Strobe (Etech) Communications Limited
Teleperformance/Outsourcing Management
Unique Vacations
United Call Solutions (Jamaica) Limited /Continuum Global Solutions
Accent Marketing Lid. (Startek)
Advantage Communication Jamaica Limited (AN)
Betaine (Jamaica) Limited - Hindujah Global Solutions (HGS) HealthCare
CEAC Outsourcing Company Limited
Galaxi Global Services United
T/A Panorama BPO
Jamaica offers data, research, logistics, distribution and talent all as a service to bring new value cycles to global business. WIth 104 entities with SEZ status across 140 locations in 11 parishes, potential for growth exists for businesses utilizing global services sub-sectors such as BPO, KPO and ITO.
Jamaica has also moved up 54 places to 70 out of 160 countries within a two year span on the Logistics Performance Index (LPI). This grit and determination to outperform competing jurisdictions has led Jamaica to becoming the best Caribbean country for doing business
Jamaica has embarked on a Global Digital Services skills enhancement and a human capital development programme as part of its SDG 2030 programme and infrastructure transformation.
Some tech parks like The Portmore Informatics Park, provide investors with ready access to labour and technology resources at their state-of-the-art outsourcing campuses.
In addition to its robust services capabilities and infrastructure, Jamaica offers a 40% – 60% cost reduction on key operational functions, a qualified and skilled labourforce and special economic zones.
With trade being a function of proximity, Jamaica is well positioned to elevate to a highly valued trade and logistics hub providing convergence for North, Central and South America, along with the Caribbean region.
The Bank of Jamaica (BOJ) has rolled out a Foreign Exchange Platform that now offers increased transparency for the foreign exchange trading market in Jamaica. This initiative is empowering domestic companies that service the Jamaica GSS to enhance their offerings through increased risk mitigation.
With one of the most progressive central bank’s in the world, Jamaica became the first country to legalize its own digital currency. The Bank Of Jamaica (BOJ) recognized Jam-Dex as a legal central bank digital currency (CBDC) signaling a shift away from a cash only based economy.
